Step 1.
Reset your device. If you are unsure how to, instrucions are at
https://www.mrtutez.com.au/pages/removing-your-data-from-your-device , or you can email us for help.

Step 2.
Pack the device with enough protection. If you need to purchase bubble wrap and packing material, they can be purchased at your local Australia Post, or Officeworks.

Step 3.
If you chose the free satchel option, you will receive another email with instructions, otherwise, for the Self Post option, kindly send to the address below,,

Sell Order #XXXX
Tutez Australia
Reply Paid 92735
PO BOX 278
MELBOURNE VIC 8007

Please ask Australia Post staff for a tracking sticker, and send us the tracking number, which will help monitor the status of the parcel. Don't forget to write your order number.

Step 4.
You can send us your bank / PayPal details by replying to the sale confirmation email.

Step 5.
Patiently wait for us to receive your device. We shall process payment within 8 hours of receiving the device.


Kind regards,
Mr.Tutez Australia

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